Special Order Changes

“The Times They Are A-Changin’ ”

at SLO Natural Foods Co-op

Thank you for all your support in creating the new growth of our community store.  With your help we have successfully put down roots in our new home.  We will continue our efforts toward finding more efficient ways to serve you.

We were fortunate to have a consultant, Mel Braverman, come and work with the staff and Board this past December.  He has over 30 years’ experience managing and consulting with grocery cooperatives across the nation. The purpose of his visit was to assist in putting together a Business Improvement Plan. This plan focuses on preferred business practices for co-ops. His time with us was made possible by a grant obtained by the Board as well as generous donations from several of our members.

 Mel had many insightful suggestions which will guide us to a more sustainable future.  One proposal is to join the National Cooperative Grocers Association (NCGA).  The NCGA provides advocacy for co-ops and as a member, we will benefit from better product pricing, co-op development, and staff training.  We do not yet meet the annual sales requirement to become a member of this valuable organization but are confident we will reach it in the coming years.

One area overdue for improvement is our Special Order Program. This program needs to be commensurate with the amount of staff labor required. Therefore, we have updated the special order procedures. The new structure makes the program equitable to our customers and will assist us in becoming a sustainable business.

We look forward to a strong future and providing you with the best possible service and products on the Central Coast.

See details on the special order page, or view a flyer.